Terms & Conditions

All floating shelves are custom fabricated to client specifications. Dimensions provided at checkout are final once cutting begins. Custom pieces cannot be canceled or modified after order confirmation.

Natural solid wood exhibits unique grain patterns, knots, and color tones. These natural timber characteristics reflect authentic craftsmanship and are celebrated features rather than structural or cosmetic defects.

Mounting & Weight Limits

Proper installation into wall studs or masonry is mandatory to achieve specified weight limits. We supply heavy-duty concealed steel brackets, but buyers remain responsible for proper wall attachment and structural safety.

Integrated LED lighting fixtures and wiring must conform with regional electrical standards. Our limited warranty covers concealed bracket welds and solid wood craft integrity against manufacturing defects for five years.

Questions Regarding Terms?

If you have questions regarding these terms, custom order policies, or warranty coverage, please reach out to our team prior to placing your order.